Spring is right around the corner! Sale coming soon!

Policies & Shipping

Return Policy

We want to make sure you and your pets are 100% satisfied with your purchase! If for any reason you are not completely satisfied with your purchase whether it is the wrong size, wrong pattern, or just not what you were looking for, contact us by email at sales@crittergear.com  and we will get you instructions on how to return/exchange your purchase. We guarantee all of our hardware (clips, d-rings, tri-glides) so if you ever have an issue we will gladly replace your product. Please note that we do not guarantee chewing.Critter Gear

Shipping

For all orders, we offer our customers the option to use either USPS First Class Mail or USPS Priority Mail. Each orders shipping rate is based on the weight of the products chosen and the current shipping rates used by the USPS at the time of ordering. All orders are made to order and will ship within 5-7 business days.

Privacy Policy

By using our site, please note that we do collect information when you submit your name, address, email, etc. This is for our own personal use and will not be distributed. We do not sell, trade or transfer any of your information collected on our site to third parties. All credit card information is secure and verified through Authorize.net. By using our site, you consent to our privacy policy. We may release your information only if or when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or our rights, property, or safety.

Legal

Each consumer is responsible for determining the suitability of these products for their individual situation. Consumer accepts all responsibility by purchasing and using these products. All products should be inspected on a regular basis.